Privacy Policy — CycleStudy Pro

Effective date: November 7, 2026

1. Who we are

CycleStudy Pro ("we") is the field-study app at cyclestudypro.com. The service is operated by CycleStudy Pro, Dakar, Senegal. Contact for any privacy question or request: support@cyclestudypro.com.

2. Data we collect

DataWhy
Waitlist e-mail address (website form, optional), your language, and a salted one-way hash of your IP addressTell you when the app is available; the hash only limits abuse. Remove yourself any time by writing to support@cyclestudypro.com
Email address, display name, password (stored hashed by our auth provider)Create and secure your account, invitations, account recovery
Organization membership and roleDecide what you may see and edit
Equipment and site master data (loaders, trucks, pits, benches, materials, crews, operators, targets). Pit and bench are text names; we do not collect GPS location.Run cycle studies
Cycle study records: time-stamped events (dig, swing, dump, spot), delays and codes, operator and equipment attributionCore function of the app; reports and exports
Device identifier: a hashed form of the Android ID, plus device model and OS versionLimit the number of devices per account and keep offline sync consistent. The raw Android ID is not stored.
Subscription status, plan, payment references (no card or mobile-money numbers; those stay with the payment provider)Grant and verify access, invoicing, refunds
Crash reports: stack trace, app version, OS version, your internal user ID. Emails, IDs in text and tokens are removed before sending.Fix bugs

We do not use advertising, analytics trackers or data brokers, and we do not sell your data.

3. Who processes it for us

ProcessorRole
Supabase (hosted PostgreSQL, authentication)Stores account and study data
SentryCrash reports (kept about 30 days)
FlutterwavePayment processing, when you pay by web checkout
ResendSends account e-mails (sign-up confirmation, password reset, invitations)

These providers may process data outside your country, including in the EU and the United States. Data is encrypted in transit (HTTPS/TLS). We do not share study data with anyone outside your organization except as required by law.

4. Storage on your device

The local database is encrypted with SQLCipher; the key is kept in the Android Keystore. The app works offline and synchronizes over HTTPS when connected. Studies recorded offline stay on the device until they sync.

5. Retention and deletion

Your data is kept while your account exists. Delete your account in the app under Settings → Profile → Delete Account. Deletion is immediate: your login, memberships and registered devices are removed, and the local database and stored credentials on the device are wiped.

Studies and master data belong to your organization. When you delete your account, they stay with the organization and your authorship link is removed. If you owned the organization, ownership passes to another member. If you were its last member, the organization and all its data are permanently deleted after 30 days. Crash reports expire after about 30 days. Payment and invoice records may be kept as long as tax law requires.

6. Your rights

You can access, correct, export and delete your data. Most of this is available in the app (profile, exports, delete account). For anything else, or to object to processing or complain, write to the contact above. You may also contact your local data-protection authority.

7. Children

The app is for working professionals and is not directed at children under 16.

8. Changes

We will post changes on this page and update the effective date. For material changes we will notify you in the app or by e-mail.

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